Supporting you to be you.

Companionship Service

Is a feeling of fellowship, sharing quality time with another person and providing comfort, a listening ear and a kind word, companionship can be beneficial for people who feel isolated and can impact on coping abilities and emotional or mental wellbeing.  There is evidence to show that companionship can improve loneliness and quality of life as well as improving health. Seeing a friendly face, who has time is important. 

This could mean spending time at home participating in things you enjoy or wish to do and require a little additional support to fulfil your goal.  Writing or reading correspondence, baking, flower arranging, reading aloud, chatting and talking. 

As a registered nurse, I could assist and support you with journeys to hospital appointments and discuss with you the information received, and encourage through discussion and with your consent that the right questions are asked with the healthcare professional.

It could mean a trip to the shops, choosing a special present for someone, or picking out something for yourself, attending a social gathering you wish to attend, going to church, or an organised event, out for lunch, visiting a garden centre and having tea and cake, spending time in nature. 

If mobility is a concern, I will support you to remain as independent and safe as possible.

We would drive to the venue in my car (which is insured for this purpose).

Once there, I will assist and support to promote dignity and independence to ensure you feel comfortable and confident. I will remain with you by your side, offering individual one to one care delivered with kindness and empathy.

At a time, convenient to you, and agreed by us, I will take you home, leave you settled.

Assisting and supporting you while you do what you wish to do for you to keep being YOU.

This service is not meant to be long term or regular.

From £20 per hour.

Personal Assistant or Carer

This can be offering assistance and support to help get up and dressed in the morning, can include personal cares and skin care.

Providing services which are included within the companionship section.

Supporting individuals with activities such as preparing food and eating or drinking, prompting with medication.   Doing shopping, laundry.

Supporting with mobility and access.

Reading, writing and replying to correspondence.

This service is offerred on a short term, fixed term basis.

This list is not exhaustive and other support can be included.

From £20 per hour

Hospital Appointment and Consultation

It can be scary and daunting to be unwell and need to attend Hospital Outpatient Appointments, to see a consultant or their team. The logistics of navigating the practicalities of getting there as well as the medical condition may be overwhelming. I may be able to assist and support you at this time. I can collect you from your home and drive you to your Hospital Outpatient Consultant appointment and support you to reach the appropriate clinic in good time.

In confidence and with your consent, I can be an additional pair of ears to help in remembering the information shared by medical professionals, be your advocate and empower you to seek the information and explanations you may need, to make an informed decision as to what is best for you. 

I will then return you to your home and ensure you are comfortable, have something to eat and drink if you wish as well as a chat if that is what you require and have all you need before leaving you safe.

From £20 per hour

Palliative and end of life care and companionship

To offer empathic and tactful respite and companionship or personal assistant care. I can offer holistic emotioanl support that may help when having challenging and difficult conversations.

Giving time and space to offer peace and comfort.

Sometimes a person needs space and time to reflect and ensure all that makes them them is in order. Signposting onward to other relevant services and including the rest of the multi disciplinary team who offer care, treatment and support to those with a life limiting or terminal condition or are nearing the end of their life is key to promoting and maintaining a person’s sense of self and independence to do things the way they wish.

Working around other care that is in place can offer peace of mind and support those who wish to remain at home even if they live alone. Sometimes overnight respite and care is what is needed to give family much needed rest or time away to recharge batteries.

I can offer support with activities of daily living and highlight when intervention from the wider community team is required.

I can offer support and compassion in the time after someone has died, contacting undertakers if this is required, providing support to both the deceased and those loved and special to them.

From £20 per hour

Funerals & Wakes

It is important to celebrate all aspects of life; and death is one of these.

Having the choice to celebrate a person’s life, remember them and show respect is important for some.

I have experience in advanced communication skills, am tactful and empathic.

I will arrive at your home where I will help you into your chosen outfit and ensure you are ready in good time and have all you need to feel confident and empowered. 

If mobility is a concern, I will assist and support you to remain as independent and safe as possible. 

We would drive to the funeral in my car (which is insured for this purpose).

Once there, I will support and promote independence and ensure you are comfortable throughout the event.  I will remain with you by your side, offering individual one to one care for the duration of the event.

If the event requires a change of location, for instance a Wake, I can drive you to it and support you while you are there.

At a time, convenient to you, I will take you home, help you to change (if you so wish) and ensure you are comfortable prior to leaving.

From £20 per hour

Reviews

  • “I recently hired a personal care assistant for my dad initially, who has dementia, to provide support, but now, alongside my mum, they have both received support, emotionally and physically, which has made an incredible difference in their daily lives. From the start, Carolyn from Serendipity Care, was compassionate and patient, which is crucial for someone with dementia. She approached my dad with kindness, taking the time to engage him in conversation and activities he enjoys, which not only brightened his mood but also helped him feel comfortable and respected. Carolyn was not only skilled in managing the specific needs of someone with dementia but also provided invaluable companionship to my dad alongside my mum in their uncertain world.Carolyn quickly observed and discovered their likes and dislikes, which made a world of difference. What truly impressed me was her ability to communicate well with ourselves (myself and my brother) and went above and beyond what we were expecting within her remit. Understanding that caring for someone with dementia can be physically and emotionally taxing.This collaborative approach has been reassuring for both my parents and the whole of the family involved. It is truly heartwarming to see and know that Carolyn always has her clients at the forefront of her business thoughts and has a very personal approach: you are definitely never just a number, which makes the whole experience at this moment in time less daunting for all. Carolyn is a true diamond find in the care sector, and anyone crossing her path in life is lucky to have known her. Overall, having a personal care assistant has provided much-needed relief for my mum, knowing there’s someone trustworthy and caring looking after my dad, or taking them both out just for a cuppa and social engagement. The positive impact on both of their lives is undeniable. I highly recommend seeking Carolyn’s service, whether on a one-to-one basis for events, attending an appointment or for anyone in a similar situation to us.”

    JE

  • "You got us over a hump that non of us working full time could have done and also helped Mum to accept support in the home for which we are very grateful."

    JH